Perrys

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09/10/2025
29166

Aftersales Advisor - Burnley, Lancashire

Perrys Contact Centre Burnley

Sector
Call Centre
Vacancy Type
Permanent
Salary
Negotiable

Description:

Aftersales Advisor – Perrys BDC Burnley

Hours: to be discussed
Salary: negotiable, depending on experience

Perrys is one of the UK’s largest car dealership groups, having served customers since 1908, with over 50 branches across the country. We are the official franchised dealer for many of the UK’s most popular car and commercial vehicle brands, including Ford, Kia, Mazda, and Vauxhall.

Company Benefits:
  • Training opportunities
  • Company pension scheme
  • Employee discount program
  • Monthly incentives
  • Commission opportunities
  • Rewarding work environment

Aftersales Advisor Role:
  • Collaborate with dealerships and the Aftersales teams in the workshops to receive calls from customers and assist them with their Aftersales needs
  • Liaise with workshops to book vehicles in for general servicing, MOT, and repair work; provide customers with updates on repair timescales; and obtain approval for any costed work
  • Work alongside the service department to deliver a high level of customer service, ensuring an enjoyable customer experience
  • Perform general call centre duties, including data entry, after-call work, teamwork, and other related tasks

Aftersales Advisor Requirements:
  • Previous customer service experience in a contact centre is preferred, but we will consider candidates with stable work experience in other roles
  • Excellent customer service skills
  • Strong communication skills and the ability to present oneself professionally

All applications will be treated with the utmost confidentiality.

Perrys Motor Sales is collaborating with Octane Recruitment to manage all recruitment processes. If your CV aligns with the requirements, Octane Recruitment will contact you to discuss your application before forwarding it to the site.