Perrys

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15/07/2025
28589

Warranty Admin - Nelson

Perrys Nelson

Sector
Service
Vacancy Type
Permanent
Salary
Negotiable

Description:

Warranty Administrator - Perrys Used Cars Nelson

Hours: To be discussed
Salary: Negotiable, depending on experience

Perrys is one of the UK’s largest car dealership groups, operating since 1908 with over 50 branches nationwide. We’re an official franchised dealer for many of the country’s top car and commercial vehicle brands, including Ford, Kia, Mazda, and Vauxhall.

Warranty Administrator Role
•    Coordinate the full warranty process within the service department, collaborating with Service Advisors and Management
•    Manage warranty claims end-to-end, ensuring documentation meets both group and manufacturer standards
•    Communicate with technicians, customers, and vehicle manufacturers to resolve claim issues and update on statuses
•    Maintain accurate records of all warranty claims, including paperwork, correspondence, and approvals
•    Review claims data to identify trends and improve claim accuracy and process efficiency
•    Perform audits on warranty documentation and processes to ensure compliance with internal policies and manufacturer guidelines
•    Prepare and present warranty performance reports and KPIs to management

Key Requirements
•    At least 12 months’ experience in warranty administration or service administration at a main dealer or similar environment
•    Proficiency with warranty and dealer management systems, such as 1link, Kerridge
•    Exceptional organisational skills, attention to detail, and ability to manage multiple workflows

Company Benefits
•    Access to training programs
•    Company pension scheme
•    Employee discount

Any applications will be 100% confidential.

Perrys Motor Sales have partnered with Octane Recruitment to manage their recruitment. If your CV meets the requirements, Octane Recruitment will contact you to discuss and then forward your details to the relevant site.